terms & Conditions

Last updated: August 18, 2025

Welcome to Mother Mold. By booking with us, you agree to these Terms & Conditions. These terms outline how we handle appointments, payments, shipping, privacy, and your participation in our custom 3D body sculpture experiences.

1. Services & Appointments

All sessions are in-person. As of now, Mother Mold is a mobile business and comes to you for your session. Each session involves a custom 3D body scan, which is part of the process to create your personalized 3D sculpture. Appointment dates are subject to availability.1. Services & Appointments

1a. Scan Retention & Reorders

  • Mother Mold will securely retain your 3D scan for up to 12 months from your initial appointment date.

  • If you wish to reorder your sculpture in a different material or make additional copies within this period, you can do so without a new scanning session.

  • After 12 months, scans will be permanently deleted unless you request an extension in writing.

2. Deposit, Payment, & Gift cards

  • A non-refundable deposit is required to secure your appointment. This deposit is applied toward the total price of your sculpture, including any material, finishes, or other customizations you select during your in-person session.

  • Full payment is collected on the day of your session.

  • Deposits are transferable once if rescheduling according to the policy below.

  • Taxes: When full payment is collected during your session, sales taxes are included.

  • Purchased gift cards can be applied toward your balance. A $175 deposit is required to secure your appointment and will be applied toward any material and finish options you select in person. The gift card value, redeemed using the provided coupon code at checkout, will be applied toward this deposit. Gift cards are not guaranteed to cover the full cost of a sculpture, and any remaining balance must be paid in person at your appointment.

  • Gift cards are non-refundable and cannot be exchanged for cash.

3. Cancellation & Rescheduling

  • You may reschedule your session with at least 30 days’ notice prior to your appointment. Deposits are non-refundable but transferable once within the reasonable rescheduling time frame.

  • Rescheduling within OR CLOSE TO your 30–36 week pregnancy window does not guarantee availability due to limited spots.

  • Cancellations less than 30 days before your appointment incur a deposit forfeit

  • Last-minute appointments cancelled less than 48 hours prior will also incur a deposit forfeit

  • Medical exceptions: If you go into labor early or face a medical emergency, your deposit can be refunded or applied to another session (e.g., a “Mommy & Baby” session). Mother Mold reserves the right to request reasonable documentation to verify the situation. Please contact us at contact@mothermold3d.com.

4. Shipping

  • All finalized sculptures are shipped via USPS.

  • WE OFFER FREE SHIPPING ON ALL ORDERS. NO SHIPPING FEES WILL BE APPLIED AT CHECKOUT.

  • Sculptures are typically finalized 4–6 weeks after your appointment, though this timeline is not guaranteed due to the small-scale, handcrafted nature of our business.

  • Mother Mold is not liable for damages after delivery but may work with you to resolve any issues.

5. Personal Information & Privacy

We are committed to protecting your privacy. Personal information (name, email, preferences) may be used to:

  • Contact you with updates, reminders, or promotional offers

  • Personalize your experience

We will never sell or misuse your personal information.

6. Intellectual Property

All branding, photography, artwork, text, and content displayed by Mother Mold is our property and may not be reused, copied, or republished without permission.

7. Media & Marketing Consent

By booking a session, you consent to the use of images, scans, photographs, or finished sculptures from your session for promotional and marketing purposes. All media will be shared anonymously unless you provide permission to be identified.
If you wish to opt out of any marketing or promotional use, please send a written statement to contact@mothermold3d.com before your appointment day.

8. No Guarantees

Booking a session does not guarantee specific pricing, timing, or the exact artistic outcome.

  • Pricing: The final price may vary based on your choices during the in-person session, materials, or customizations.

  • Timeline: The time to complete your sculpture (e.g., 4–6 weeks) is an estimate and may vary.

  • Artistic Outcome: Each sculpture is 3D printed and hand-finished, making every piece unique. Minor differences from scans, previews, or digital models may occur.

9. Limitation of Liability

By participating, clients accept all risks associated with the service. Mother Mold is not responsible for personal injury, property damage, or losses incurred during sessions, shipping, or handling of sculptures.

10. Right to Update

These terms may be updated from time to time. Any changes will be reflected here with a new “Last Updated” date. Your continued participation implies acceptance of those changes.

11. Contact

For questions or concerns, email: contact@mothermold3d.com